📦 Shipping Policy

Last updated: May 1st, 2025

1. Order Processing

• All orders are processed within 1–3 business days.
• Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping options:

Delivery delays can occasionally occur.

3. Shipping Locations

We currently ship to:

• Domestic: All 50 US States
• International: Coming Soon

4. Shipment Confirmation & Order Tracking

• You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
• Tracking information will be active within 24 hours.

5. Customs, Duties & Taxes (For International Orders)

• Elevated Solez is not responsible for any customs and taxes applied to your order.
• All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

• We are not liable for products damaged or lost during shipping.
• If your order arrives damaged, please contact the shipment carrier to file a claim.
• Save all packaging materials and damaged goods before filing a claim.

7. Lost or Stolen Packages

• If your package is marked as delivered but you haven't received it:
• Please check with neighbors or your local post office.
• Contact us at elevatedsolezcompany@icloud.com if you still need help.