🛍️ Third-Party Seller Policy

Effective Date: May 1st, 2025

Welcome to Elevated Solez! To ensure a smooth, safe, and fair experience for buyers and sellers, all third-party vendors must adhere to the following policies when selling products on our platform.

1. Seller Eligibility

  • Must be 18 years or older or have legal permission to operate a business.
  • Must provide accurate business and contact information.
  • Must comply with all applicable local, national, and international laws.

2. Product Listings

  • Only list products that are legal, accurately described, and owned by you.
  • Prohibited items include: counterfeit goods and items that infringe on intellectual property. 
  • Listings must include clear images, honest descriptions, and correct pricing.

3. Order Fulfillment

  • Sellers must ship items within 3 days of purchase.
  • Tracking info must be provided when applicable.
  • Sellers are responsible for timely delivery and proper packaging.

4. Fees & Commissions

  • Elevated Solez charges a 5% commission per sale.
  • Additional fees may apply for premium listings or promotions.
  • Payouts are issued as soon as we confirm your sold items are new and Verified by Elevated Solez.

5. Returns & Disputes

  • Sellers must clearly state their return and refund policy.
  • In case of disputes, Elevated Solez may mediate but reserves the right to make final decisions.
  • Repeated complaints may result in suspension or removal from the platform.

6. Prohibited Conduct

  • No false advertising, fake reviews, or manipulation of the platform.
  • No spam, harassment, or abuse of buyers or staff.
  • Sellers must not redirect buyers off-platform to complete sales.

7. Intellectual Property

  • Sellers must only use content (photos, trademarks, logos) they own or have permission to use.
  • Copyright or trademark violations will result in account termination.

8. Account Suspension & Termination

  • Elevated Solez reserves the right to suspend or terminate any seller account for violations of this policy or any other terms of service.

9. Policy Updates

  • This policy may be updated at any time. Sellers will be notified of major changes.